Privacy Policy and Terms of Service
Balic Transport Inc. (BTI)
Effective Date: September 15, 2025
1. Introduction
Welcome to Balic Transport Inc. (“BTI,” “we,” “our,” or “us”). These Privacy Policy and Terms of Service
(collectively, the “Agreement”) govern your use of our services, websites, communication platforms
(including those powered by Twilio), and any other digital or offline systems we operate (collectively,
the “Services”).
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be
bound by this Agreement. If you do not agree, you must not use the Services.
2. Definitions
For purposes of this Agreement:
– “Personal Information” means information that identifies, relates to, or could reasonably be linked to
an individual, such as name, phone number, email, or communication records.
– “Communications Data” means SMS content, call metadata, and related information processed to
facilitate communications.
– “Third-Party Services” refers to vendors, contractors, or platforms (such as Twilio) engaged to support
BTI operations.
3. Privacy Policy
3.1 Information We Collect
We may collect the following categories of Personal Information:
– Full name, phone number, and email address
– Communication data (e.g., SMS content, call metadata)
– IP address, device type, and browser information
– Interaction logs with our Services
3.2 How We Use Your Information
We process your Personal Information to:
– Deliver, operate, and maintain our Services
– Facilitate communications via SMS, phone, or email (including through Twilio)
– Manage logistics, dispatch, scheduling, and notifications
– Ensure legal compliance and internal security
– Monitor and improve service quality
3.3 Twilio Integration
We use Twilio, a third-party cloud communications provider, to enable SMS notifications, voice call
interactions, and call tracking. Information such as phone numbers, message content, and call data
may be processed by Twilio.
3.4 Information Sharing
We do not sell, rent, share, or otherwise disclose any personal information—including, but not limited to, phone numbers, device identifiers, or other related data—to any third parties, affiliates, or external entities outside of our organization. This includes all information collected through our website, mobile applications, or any other means of communication or interaction with our services. All personal data is handled with the highest level of confidentiality and is used exclusively for the purposes described in this Privacy Policy. We are fully committed to maintaining the privacy and security of your information in accordance with applicable data protection laws and industry best practices.
3.5 Data Retention
We retain Personal Information only as long as reasonably necessary to fulfill obligations, resolve
disputes, and comply with transportation laws.
3.6 Data Security
We implement commercially reasonable safeguards including encryption, restricted access controls,
and secure transmission protocols.
3.7 Your Rights (Colorado Privacy Act – CPA)
If you are a Colorado resident, you may have rights to access, correct, delete, or port your data; opt out
of profiling or targeted advertising; and file a complaint with the Colorado Attorney General.
4. Terms and Conditions
4.1 Eligibility
You must be at least 21 years of age, or otherwise legally authorized in your jurisdiction, to use our
Services.
4.2 Acceptable Use
You agree not to use the Services for unlawful purposes, interfere with their functionality, or attempt
unauthorized access.
4.3 Consent to Communication
By providing your contact information, you consent to receive SMS messages, calls, or emails from
BTI. You may opt out at any time by replying STOP or contacting us directly.
4.4 Intellectual Property
All trademarks, logos, software, and content are the exclusive property of BTI and may not be used
without permission.
4.5 Disclaimers and Limitations
The Services are provided “as is” and “as available.” BTI does not guarantee uninterrupted or error-free
operation. BTI is not liable for indirect or consequential damages.
4.6 Third-Party Services
The Services may integrate with third-party platforms (e.g., Twilio). Use of these features constitutes
agreement to their terms and policies.
5. Changes to This Agreement
We may update this Agreement from time to time. Updates will be posted on this page with the revised
effective date. Continued use of the Services constitutes acceptance of the updated terms.
6. Governing Law and Dispute Resolution
This Agreement is governed by the laws of the State of Colorado. All disputes shall be resolved
exclusively in the courts of Adams County, Colorado.
7. Severability and Entire Agreement
If any provision is found invalid or unenforceable, the remainder of the Agreement shall remain in effect.
This Agreement constitutes the entire understanding between you and BTI.
8. Contact Information
Balic Transport Inc. (BTI)
10151 E 107th Pl
Brighton, Colorado 80601
Email: operations@balictransportinc.com
Phone: (303) 997-6080
9. Consent
By using the Services, you confirm that you have read, understood, and agree to this Agreement.
consent to data processing as described; and consent to receiving communications from BTI via SMS,
phone, or email